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Company Information
UNI4ME CO, S.L.
VAT: B65714271
Offices and Warehouse
Carrer Abat Escarré 23
08302 Mataró (BCN)
Tel. 933 525 111
info@uni4me.net
VAT ID: ESB65714271

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UNI4ME CO, S.L. ensures the confidentiality of data provided by our customers and guarantees that under no circumstances will it be disclosed to third-party companies. Customers also have the right to access, modify, or delete such data.

Privacy Notice
Last updated on June 20, 2022.
UNI4ME Co. S.L. is aware of the importance that your personal information holds for you, our customers. We appreciate the trust you place in us to handle it with due diligence and care. This notice outlines the privacy policy of UNI4ME Co. S.L. By visiting www.uni4me.net, you accept and consent to the practices described in this Privacy Notice.

Controllers of Personal Information
All personal information provided through www.uni4me.net is solely processed by UNI4ME Co. S.L., the data controllers. The company is located at C/Abat Escarré 34, 08302 Mataró (BCN).

What Customer Personal Data Does UNI4ME Collect?
The information we receive from our customers helps us personalize and continually improve their shopping experience at UNI4ME. We use this information to manage orders, deliver products and services, provide order information, products, and services updates, and send promotional offers.

Below are the types of information we collect:
Information you provide: We receive and store the information you enter on our website.
Mandatory information: Parent's name, student's last name, email, mobile, street, postal code, and city.
Optional information: Landline, province.

Does UNI4ME Share the Collected Information?
Customer information is a fundamental part of our business, and we do not have any interest in selling this information to third parties. UNI4ME DOES NOT SELL USER INFORMATION TO THIRD PARTIES. For proper delivery by the transport agency, it is necessary for the agency to have the delivery address and the phone number of the customer receiving the order. This is the only information that UNI4ME occasionally transmits to the transport agency Impakta.

How to Place an Order?
Users need to visit www.uni4me.net and enter the corresponding school's code in the "your center" box. Registration is required to access the intranet. Once registered, you can log in using your email and password. Alternatively, orders can be placed by phone by calling 933 525 111. After choosing a language, press number 7, and an operator will assist you in placing the desired order.

How Are Payments Processed?
Payment for orders can be made by credit card. We also offer the option of payment through bank transfer (Payment/ Payment method). Our website is entirely secure. Your banking details are not stored on Uni4me's website but are managed directly through La Caixa's secure payment gateway. UNI4ME does not have access to your payment details and therefore does not store them in any database.

Information about Third-Party Advertisers and Links to Other Websites
Our website does not include third-party advertising or commercial links to any other third-party websites.

What Information Can I Access?
UNI4ME allows you to access your account and change your data whenever needed. You also have access to your past orders.

What Options Do I Have?
As mentioned earlier, you have the option not to provide information (optional data not marked with an *). You can add or update certain personal data by accessing your account. If you do not want to receive emails from us, please let us know by sending an email to info@uni4me.net.

Returns
You have 3 months from the purchase of your order to return any item. Go to the "Customer Service, Size Changes" section and choose the "Returns" option. A form will open where you can specify which items you want to return. To receive a refund for the item amount, the package must reach our warehouse. You can leave it at the collection point if your center has one, or send it to:

UNI4ME
CarrerAbat Escarré 23
08302 Mataró

Once we have the package in the warehouse (it must arrive in a bag or package correctly identified with the order number clearly visible), you will receive a confirmation of the refund by email.

Size Changes
If the original order was delivered at the collection point, the size change will be made at the collection point. You will need to return the items when you pick up the new ones. If the original order was delivered to your home, you can choose whether the change is made at the collection point or at home. If you choose to do it at home, you will need to return the items when the new ones are delivered. It is important to check the size chart to choose the correct size, as any size change will cause a delay in delivery and has a preparation and return cost of €3.00. If you want to avoid the €3.00 size change fee, you have the option to return the items you do not want and make a new purchase of the items in the correct sizes.

IMPORTANT: We will not accept the return or exchange of items that have been used, manipulated, damaged, or altered in any way.

Notices and Corrections
For any issues related to the privacy of UNI4ME Co. S.L., you can send us an email at info@uni4me.net with detailed inquiries, and we will try to resolve them. You can exercise your rights of access, rectification, cancellation, and opposition by sending us an email at info@uni4me.net.